Best Book Mart

SUBJECTS

ADV. SEARCH

Home > Subjects > Management

	Improveing Customer Satisfaction,Loyalty by Michael D.Jhonson Anders Gustafsson
	Price : Rs 329.00
	Your Price : Rs 279.65

This book Lays out a five-stage process that links all of the key measure of customer satisfaction with marketing strategy and product development to guarentee excellent customer service .The authors show managers how to break down the organization barries that defy great cutomer service and instead tie to gether their customer value chain to create a cohensive customer measurement and management system. ISBN : 9789126509393

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books of Similar Interest

22%

Winning
by Welch, Jack; Welch, Suzy

10%

Understanding the Basics of Return on Investment in Training
by Patricia Pulliam Philips

Business Writing That Counts
by NA

10%

Develop Your Assertiveness, 2/ E
by Sue Bishop

Financial Mathematics: An Introduction
by S. Chandra, S. Dharmaraja, Aparna Mehra, R. Khemchandani

Support

Email : support [at] bestbookmart.com

Timing : 10:00 AM to 6:00 PM (Mon-Fri)

Quick Links

View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy

Improveing Customer Satisfaction,Loyalty

by Michael D.Jhonson Anders Gustafsson