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Commercial Correspondence And Office Management

	Commercial Correspondence And Office Management by R. S. N. Pillai & V. Bagavathi
	Price : Rs 105.00
	Your Price : Rs 92.40

Contents : part 1 : Communication in business * A good business letter. * Drafting of reports * Secretarial correspondence* commercial correspondence * format of business letters* Avoid commercial jargon * grammar * Punctuation * circular letters * Sales letters * follow up letters * trade enquires * offers and quyotations * trade order * status enquiry * confirmation of orders * Complaints and their adjustments * collection letters * making payments * Application for situation * banking letters * agency correspondence * corresponding with the government. * import trade correspondence * export trade correspondence * wring of minutes * letters to editors and complaints to personnel * insurance correspondence * the speech of the chairman of the company * precis * part 2 * modern office * office management * common abbreviations

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