Best Book Mart

SUBJECTS

ADV. SEARCH

Home > Subjects > Management

Customer Relationship Management : Concepts and Application

	Customer Relationship Management : Concepts And Application by Kumar
	Price : Rs 469.00
	Your Price : Rs 398.65

The Book Aims To Contribute Knowledge /Experience Acquired In Crm To The Body Of Work Already Available. It Helps Students /Practitioners And General Management To Understand Dimensions Of Crm /Relationship Marketing) In Achieving Strategic/ Operational Objectives Of Service Delivery Whether In Commercial Or Public Service Domain It Serves As A Text Book With Easy-To-Understand Concepts And Applications-Giving Practical Insights Into Current Best Practices In Various Service Verticals. The Emerging Topics Covered Include Customer Satisfaction Measurement Systems - Different Approaches & Guidelines And.Crm Certification Standard - A Framework For Service Industry
ISBN-9788177226225

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books by Same Author

15%

Enhancing Livelihood Security of Tribal Communities
by Shridhar Patil, Ravindra Kumar Sohane & Hemant Kumar Singh

15%

STOELTING???S Anesthesia And Co-Existing Disease,
by Arun Kumar Paul

20%

Textbook Of Veterinary Anaesthesia
by Pramod Kumar

12%

Fundamentals Of Structural Analysis
by Sujit Kumar Roy

15%

CORALS (The Orient Blackswan Term Book) Class 2-Term 2
by DV Krishna Shastri, Chitra Shastri, Ashok Kumar, Aakanksha Tangri, Sushma Rawat, Aaditya Tangri

Books of Similar Interest

20%

Industrial Sickness : A Study Of Small Scale Industries
by R. K. Panda

10%

Making Negotiation Happen
by Laurie Dicker

15%

Gaining and Sustaining Competitive Advantage, 3rd Edition
by Barney

15%

HOW BUSINESSES CAN ANTICIPATE AND PROFIT FROM WHAT`S NEXT : FUTURE INC
by GARLAND, ERIC

10%

A Dictionary of Accounting, 2/e
by Hussey, R.