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The CRM Handbook

	The Crm Handbook by Jill Dyche
	Price : Rs 1000.00
	Your Price : Rs 820.00

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	To compete in todays competitive marketplace, customer focus is no longer simply nice to haveA‚”its a fundamental mandate. This book is a managers best friend, providing both a primer and a how-to guide to defining and implementing Customer Relationship Management. isbn-9788177587623

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