Best Book Mart

SUBJECTS

ADV. SEARCH

Home > Subjects > Law Books and Journals

	Consumer Satisfaction And Loyalty In Indian Consumer Banking by Sharma Jyoti
	Price : Rs 395.00
	Your Price : Rs 343.65

The business of banking has been moving rapidly in recent years to a `one stop shop` of varied financial services to maximize satisfaction of the consumer and generate loyalty so as to be more competitive. The challenge is how to create a service package, which wins customers and assures their loyalty as well as delight.

The book examines how far the Indian banking industry has stood up to the new challenges thrown by the ever increasing customers` expectations, what is the ground reality and what more needs to be done to ensure customer loyalty and delight in the banking sector.

ISBN : 9788175346208

Pages : 269

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books by Same Author

15%

Fishes: Aid to Collection Preservation and Identification
by M K Jyoti, Arti Sharma

20%

Handbook of Gifted Education: Theories and Practices
by Jyoti Sharma

15%

Consumer Perception & Buying Behaviour: Handbook of Online Grocery and Frozen Foods Cases
by Tavleen Kaur, Payal Sharma, Jyoti Kachroo, Naveed Hamid

15%

Illustrated Flora: Part of Western Uttar Pradesh and Delhi NCR India
by Amit k Tripathi, Jyoti K Sharma, Mohd Ahmad

12%

Mathematics - As per Latest CBSE Sample paper Pattern for 2019 Exams
by Jyoti Bhola, Lalit Sharma

Books of Similar Interest

10%

Law of Wills - Dealing with Wills of all Communities Including Exhaustive Case Law Alongwith Model Forms of Wills and Relevant Statutes
by Gopalakrishnan`s

Civil Services Regulations ( Main Rules Pension Rules & Apendices ) In 4 Vols.
by Chaudhri L. S.

13%

Insurance Regulatory and Development Authority Act, 1999 Code - I-14
by Bare Acts

10%

Introduction to the Constitution of India
by D D Basu

Hand Book For NRI August 2001
by NA

Support

Email : support [at] bestbookmart.com

Timing : 10:00 AM to 6:00 PM (Mon-Fri)

Quick Links

View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy

Consumer Satisfaction And Loyalty In Indian Consumer Banking

by Sharma Jyoti