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Hospitality Management is the most comprehensive book with practical orientation on major and current issues on hospitality management that middle-level managers and top management face in their efforts to achieve organizational objectives. This is an invaluable guide for hotel employers, managers, consultants, students and research scholars of tourism, hotel and catering courses. This book has been prepared as a support studies for those learning and interested in hospitality management and service.
Salient features of the book:
Case studies and practical examples are introduced throughout the book to illustrate effective concepts and principles, strategies and practices of hospitality analysis, planning, implementation and control.
Few topics have specially been prepared on security and safety aspect of the hotel to avoid accidents, pilferages, loss, thefts etc. and successful operation of hotels.
It includes a great number of new material and case examples based on practical experience. The text also lays emphasis on global scenario and regional development of hospitality.
It defines and explains the complex phrases, concepts and jargons used in the often mysterious world of hospitality and tourism.
It covers the basic knowledge and skills related to front desk, accommodation management, food production and food & beverage service business; and provides a framework on which to build further research and studies. ISBN 9788131806869
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Pages : 366
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