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Improve your Communication Skills, Revised 2nd Edn

	Improve Your Communication Skills, Revised 2Nd Edn by Alan Barker
	Price : Rs 195.00
	Your Price : Rs 175.50

Description:

Do you lack confidence when presenting?

Are you good at persuasion?

Do you know how to write for the web?

Improve Your Communication Skills will help you keep the interest of a large audience, impress a potential employer or win an argument at an important meeting. It gives vital tips on:

¢ improving conversations

¢ building rapport with colleagues

¢ holding interviews and appraisals

¢ learning skills of persuasion

¢ giving effective presentations

¢ writing emails, letters and reports

¢ writing for the web

With the help of this essential guide you will be able to achieve verbal, vocal and visual success and get your message across every time.

Contents: What is communication? ¢ The transmission model ¢ Understanding how we understand ¢ A new model of communication ¢ The three levels of understanding ¢ Conversation: the heart of communication ¢ How conversations work ¢ What is a conversation? ¢ Why do conversations go wrong? ¢ Putting conversations in context ¢ Working out the relationship ¢ Setting a structure ¢ Managing behaviour ¢ Seven ways to improve your conversations ¢ Clarify your objective ¢ Structure your thinking ¢ Manage your time ¢ Find common ground ¢ Move beyond argument ¢ Summarise often ¢ Use visuals ¢ The skills of enquiry ¢ Paying attention ¢ Treating the speaker as an equal ¢ Cultivating ease ¢ Encouraging ¢ Asking quality questions ¢ Rationing information ¢ Giving positive feedback ¢ The skills of persuasion ¢ Character, logic and passion ¢ What`s the big idea? ¢ Arranging your ideas ¢ Expressing your ideas ¢ Remembering your ideas ¢ Delivering effectively ¢ Interviews: holding a formal conversation ¢ When is an interview not an interview? ¢ Preparing for the interview ¢ Structuring the interview ¢ Types of interview ¢ Making a presentation ¢ Putting yourself on show ¢ Preparing for the presentation ¢ Managing the material ¢ Controlling the audience ¢ Looking after yourself ¢ Answering questions ¢ Putting it in writing ¢ Writing for results ¢ Making reading easier ¢ Writing step by step ¢ Designing the document ¢ Writing a first draft ¢ Effective editing ¢ Writing for the web ¢ Networking: the new conversation ¢ To network or not to network? ¢ Preparing to network ¢ The skills of networking conversations ¢ Following up and building your network ¢ Appendix: where to go from here

About the Author: Alan Barker is a Managing Director of Kairos Training Limited, a specialist consultancy that works to develop creativity and skilled communication. He is also the author of How to Manage Meetings (published by Kogan Page).

Target Audience: General Public.
Special prices are applicable to the authorised sales territory only.
Prices are subject to change without prior notice.
ISBN 9780749456276

Pages : 208