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Handling Difficult People and Situations

	Handling Difficult People And Situations by Rick Conlow, Doug Watsabaugh
	Price : Rs 195.00
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Description: The customers and suppliers you need to work with effectively may be outside your company or in the next office. And you may not always see eye to eye. Even if you have strong interpersonal skills and common goals, conflict can happen. Make sure you know how find common ground, calm emotions and forge a productive path forward.

Handling Difficulty People and Situations starts by helping you assess your current skills and style and then offers techniques to successfully manage difficulties. You`ll learn how to:

¢ Identify the difficult people in your life and understand their motivation

¢ See how differing beliefs and values can be the source of conflict

¢ Learn how people are different and how each should be addressed

¢ Follow a proven process model to achieve successISBN 9788130918204

Pages : 96

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