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Asking Questions will help you ask the ˜right` questions, using the correct form to elicit a useful response. All managers need to hone their questioning skills, whether interview- ing, appraising or simply exchanging ideas. This book offers guidance on: ¢ using various forms of open question “ including probing, simple interrogative, opinion-seeking, hypothetical, extension and precision, etc ¢ encouraging and drawing out speakers through supportive statements and interjections ¢ establishing specific facts through closed or ˜direct` approaches ¢ avoiding counter-productive questions.
ISBN :9788173713040
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Pages : 96
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