Best Book Mart

SUBJECTS

ADV. SEARCH

Home > Subjects > Commerce

Delivering Service Quality : Managerial Challenges for the 21st Century

	Delivering Service Quality : Managerial Challenges For The 21St Century by M Raghavachari, K V Ramani
	Price : Rs 995.00
	Your Price : Rs 995.00

This volume brings together the paper presented at the International Conference – ‘Delivering Service Quality: Managerial Challenges for the 21st Century’ organised jointly by IIM Ahmedabad and the Centre for Service Research and Education, Rensselaer Polytechnic Institute, New York. With contributions by international researchers, the book presents new thinking and innovative methodologies to tackle the issue of quality.isbn-9780333934098

Pages : 664

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books of Similar Interest

Foundamentals Of Entrepreneurship 2nd Edition 2009
by Saibaba Rudra

Business Regulatory Framework and Company Law (North Bengal) 2nd Edition 2010
by Garg K.C., Sharma Mukesh, Sareen

Company Law and Secretarial Practice II B.Com. Madras 1st Edition
by K.C. Garg , R.C. Chawla , Vijay Gupta

12%

India in Transition Economics Policy Options
by Arun Ghosh

Business Communication Up Edition 1st Edition 2004
by Do

Support

Email : support [at] bestbookmart.com

Timing : 10:00 AM to 6:00 PM (Mon-Fri)

Quick Links

View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy

Delivering Service Quality : Managerial Challenges For The 21St Century

by M Raghavachari, K V Ramani