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Achieving The New International Quality Standards

	Achieving The New International Quality Standards by Munro–Faure, L. Et Al.
	Price : Rs 210.00
	Your Price : Rs 178.50

This bestselling book has been completely updated to reflect the new BS EN ISO 9000 standard. Achieving the New International Quality Standards shows you: • The business benefits of a quality management system and how to implement one. • The key documents that form the basis of the new standards which will provide a starting point for your organisation. • What the requirements of the standard really mean and how they can be successfully applied within any organisation.* Contents What is quality? An introduction to ISO 9000; Quality management improves performance; Planning for registration; Establishing the framework for an effective quality management system; The necessary documentation; Giving customers what they want; Controlling the design process; Managing your suppliers; Controlling the production process; Corrective and preventive action; Maintaining an effective quality management system; Document control; Appendices; Index. 240pp. (2000) 240 × 160mm 81 7371 292 1 (PB)