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This comprehensive textbook is tailored to meet the long-felt need of MBA students for a book written primarily from an Indian perspective. The book contains well-illustrated chapters on globalization and the changing profile of employees and customers, culture and the organization, the process of decision making and consensus building, and developing attitudes and values. It provides in-depth coverage of issues and challenges faced by Indian organizations in the areas of traditional culture and modern manaement, emotional intelligence, the process approach to organizational behaviour, the role of personality and leadership styles, and the roles and functions of the individual, the team, and the organization. Also discussed are key concepts, such as societal culture and organizations, managing work motivation, and preventing and managing conflicts in organizations. ISBN : 019566776X
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Pages : 548
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