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Methodology for Service Quality Measurement of Higher Education in India

	Methodology For Service Quality Measurement Of Higher Education In India by A. Arulraj And M. Senthil
	Price : Rs 350.00
	Your Price : Rs 308.00

ABOUT THE BOOK This book is well presented and clearly laid out on quality in higher education India. The book is a nice introduction introducing the institutional actors for improving quality in higher education in India. The research model is empirically explained for measuring quality of higher education. The rationale behind using placement as the mediating variable is thoughtful. Identification of the dimensions in measuring service quality such as teaching methodology, environmental change is good. Authors have developed SQM-HEI model for measuring service quality in higher education in India. It is quite interesting and of utility.
ISBN : 9788183872461

Pages : 106