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  The CRM Handbook
 

The Crm Handbook

by Jill Dyche

  Price : Rs 1155.00
  Your Price : Rs 947.10
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  To compete in todays competitive marketplace, customer focus is no longer simply nice to haveA‚”its a fundamental mandate. This book is a managers best friend, providing both a primer and a how-to guide to defining and implementing Customer Relationship Management.
isbn-9788177587623
 


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