Best Book Mart

SUBJECTS

ADV. SEARCH

Home > Subjects > Law Books and Journals

	Consumer Satisfaction And Loyalty In Indian Consumer Banking by Sharma Jyoti
	Price : Rs 395.00
	Your Price : Rs 343.65

The business of banking has been moving rapidly in recent years to a `one stop shop` of varied financial services to maximize satisfaction of the consumer and generate loyalty so as to be more competitive. The challenge is how to create a service package, which wins customers and assures their loyalty as well as delight.

The book examines how far the Indian banking industry has stood up to the new challenges thrown by the ever increasing customers` expectations, what is the ground reality and what more needs to be done to ensure customer loyalty and delight in the banking sector.

ISBN : 9788175346208

Pages : 269

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books by Same Author

15%

Fishes: Aid to Collection Preservation and Identification
by M K Jyoti, Arti Sharma

15%

Entrepreneurship Development in Specialty Agriculture: Entrepreneurship and Skill Development Series: Volume 04
by Jyoti Kachroo, Sudhakar Dwivedi, S. P. Singh, Anil Bhat, Sabbey Sharma, Malika Sharma & Rakesh Sharma

13%

Technological Changes in Manufacturing Organisations: A Study of North-West States of India
by Dr. Jyoti Sharma

15%

Specialty Agriculture
by Jyoti Kachroo,Vikas Sharma ,Sudhakar Dwivedi ,S.P. Singh, Anil Bhat, Sabbey Sharma , Malika Sharma

Programming in PHP & MySQL B.Sc./BCA (NEP) 6th Sem. Jammu Uni.
by Dewarka Nath, Sharma Jyoti

Books of Similar Interest

Code Of Criminal Procedure
by L P

13%

Criminal Minor Acts (151 Important Acts & Rules) (with FREE CD)
by Universal`s Legal Manual

18%

Income Tax
by B. B. Lal

10%

Handbook on Protection of Women from Domestic Violence Act and Rules
by P K Das

Power Of Attorney Act ( Act No. 7 Of 1882)
by L P

Support

Email : support [at] bestbookmart.com

Timing : 10:00 AM to 6:00 PM (Mon-Fri)

Quick Links

View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy

Consumer Satisfaction And Loyalty In Indian Consumer Banking

by Sharma Jyoti