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Negotiating, Persuading And Influencing
by Fowler, A.
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175.00
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148.75
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Negotiating, Persuading and Influencing will help you develop the critical skills you need to manage your staff effectively, bargain successfully with colleagues or deal tactfully with superiors “ thus ensuring that a constructive negotiation process leads to a favourable outcome. Sound advice and practical guidance is given on: ¢ recognising and using sources of influence ¢ probing and questioning techniques to discover the other person`s viewpoint ¢ adopting collaborative or problem-solving approaches ¢ conceding and compromising to find common ground ¢ resisting manipulative ploys ¢ securing and implementing agreement.
ISBN :9788173713125
Pages : 80
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