Best Book Mart

SUBJECTS

ADV. SEARCH

Home > Subjects > Others

Unleasing Excellence: The Complete Guide To Ultimate Customer Service, 2Nd Ed

	Unleasing Excellence: The Complete Guide To Ultimate Customer Service, 2Nd Ed by Teri Yanovitch Dennis Snow
	Price : Rs 549.00
	Your Price : Rs 466.65

No company is immune to the hazards of poor service, and while other books that concentrate on why customer service is important, Unleashing Excellence presents a structured approach for how to design a culture of service excellence within any organization.

By providing practical tools that can be tailored to any company`s individual needs, readers will be able to guide their teams through the process of improving the experience they provide their customers. Divided into nine Leadership Action sections readers will be guided through the service improvement process. The principles and techniques described in this book are ones that will endure in the long run and create a culture in which excellent service is a habit.ISBN 9788126529209

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books of Similar Interest

15%

PROFESSIONAL SHAREPOINT 2010 CLOUD-BASED SOLUTIONS
by STEVE FOX, DONOVAN FOLLETTE, GIRISH RAJA, PAUL STUBBS

15%

Sufi Visionary of Ottoman Damascus: `Abd al-Ghani al-Nabulusi, 1641-1731
by Elizabeth Sirriyeh

12%

Hotel Management for Class XI (J&K)
by Jagmohan Negi

20%

The Pelican Brief
by John Grisham

22%

Ladybird Tales : Puss in Boots
by Southgate, Vera

Support

Email : support [at] bestbookmart.com

Timing : 10:00 AM to 6:00 PM (Mon-Fri)

Quick Links

View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy

Unleasing Excellence: The Complete Guide To Ultimate Customer Service, 2Nd Ed

by Teri Yanovitch Dennis Snow