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Microsoft Dynamics Crm 2011 Step By Step
by Snyder, Mike , Steger, Jim , Landers, Brendan
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425.00
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361.25
15
Whether you are in sales, marketing, or customer service”quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM.
¢ Create a 360aº view of your customer relationships
¢ Track customer activity and streamline communication
¢ Access data via Microsofta® Outlooka®, the web, or mobile device
¢ Qualify leads; create opportunities
¢ Manage campaigns, quotes, contracts, and orders
¢ Set up dashboards; measure and report on key metrics. ISBN 9788120344631
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