Best Book Mart

SUBJECTS

ADV. SEARCH

Home > Subjects > Commerce

Delivering Service Quality : Managerial Challenges for the 21st Century

	Delivering Service Quality : Managerial Challenges For The 21St Century by M Raghavachari, K V Ramani
	Price : Rs 995.00
	Your Price : Rs 995.00

This volume brings together the paper presented at the International Conference – ‘Delivering Service Quality: Managerial Challenges for the 21st Century’ organised jointly by IIM Ahmedabad and the Centre for Service Research and Education, Rensselaer Polytechnic Institute, New York. With contributions by international researchers, the book presents new thinking and innovative methodologies to tackle the issue of quality.isbn-9780333934098

Pages : 664

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books of Similar Interest

20%

Dynamics Of Trade Unionsim in India, 2004, 210pp
by Chetty, Y. Narayana

12%

Professional Education (Course-I) Grewal`s Accountancy
by M.P. Gupta & B.M. Aggarwal

12%

Tulsian`s Corporate Accounting(A Self Study Textbook for B.Com.(Programme)Course
by Dr. P.C. Tulsian

Farmers` Participation in Irrigation Management in India: Status, Impact & Determinants
by Prasad, Kamta

20%

Encyclopaedic Dictionary Of Nanoscience (Set Of 3 Vols.), 2006, 888pp
by George Thomas

Support

Email : support [at] bestbookmart.com

Timing : 10:00 AM to 6:00 PM (Mon-Fri)

Quick Links

View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy

Delivering Service Quality : Managerial Challenges For The 21St Century

by M Raghavachari, K V Ramani