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Coaching For Staff Development
by Thomas, A. M.
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The effective manager gets work done largely through others and thus the ability to coach is one of the most important skills of a manager’s job. It goes well beyond delegation and involves the short- and long-term development of staff. Good coaching brings direct benefits both to the organization and to the individuals involved — better working practices, enhanced teamwork, increased creativity, better communication, less need for crisis management, and enhanced personal satisfaction. 112pp (1999) 216 × 140mm ISBN 81 7371 221 2
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