Best Book Mart

SUBJECTS

ADV. SEARCH

Home > Subjects > Economics and Commerce

THE NORDSTROM WAY: THE INSIDE STORY OF AMERICA`S #1 CUSTOMER SERVICE COMPANY

	The Nordstrom Way: The Inside Story Of America`S #1 Customer Service Company by Robert Spector, Patrick D. Mccarthy
	Price : Rs 395.00
	Your Price : Rs 335.75

This book describes how Nordstrom developed its legendary reputation for excellent customer service. Nordstrom was founded in 1900 as a small Seattle shoe store; it became a full department store in 1963 and now has 79 stores across the US with 35,000 employees and annual revenue of $4 billion. The company maintains its old-fashioned values: their #1 goal is to provide outstanding customer service. The 2nd Edition updates the information provided in the original book and offer fresh examples great service.
ISBN : 9788126518807

Pages : 256

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books by Same Author

15%

THE NORDSTROM WAY: THE INSIDE STORY OF AMERICA`S #1 CUSTOMER SERVICE COMPANY
by ROBERT SPECTOR, PATRICK D. MCCARTHY

15%

THE NORDSTROM WAY TO CUSTOMER SERVICE EXCELLENCE, 2ND ED
by ROBERT SPECTOR, PATRICK D. MCCARTHY

10%

Category Killers: The Retail Revolution and Its Impact on Consumer Culture
by Robert Spector

Books of Similar Interest

Arthik Vicharan Ka Itihas ( Hindi), 9th Edition
by T. N. Hajeja

10%

The Continuing Eduction Of A Teacher The Role Of The Self In Higher Education
by NA

Everything You Wanted To Know About Investing In Mutual Funds
by Deepa Venkatraghvan

Famines In India
by B. M. Bhatia

25%

Competition In The 21st Century
by Tyson, K. W. M.

Support

Phone : +91-9266663909

Email : support [at] bestbookmart.com

Timing : 10:00 AM to 6:00 PM (Mon-Fri)

Quick Links

View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy

The Nordstrom Way: The Inside Story Of America`S #1 Customer Service Company

by Robert Spector, Patrick D. Mccarthy