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Dheeraj Mehrotra, PGDCA, PGDBM, PGDJ, PGDHRM, AMCSI,MQFCI, Lecturer of Computer Science, Author, Freelance Journalist & QC Co-coordinator, CMS Degree College, Kanpur Road, Lucknow. The author has to his credit around ten books on computer science, around 500 published write-ups in different magazines/journals of repute of National level in Computer Society of India (CSI-Journal) & International level. In addition, he has to his credit, around 10 electronic publications at various websites including dqweek.com and isixsigma.com, based in the USA. The recent one can be visited at www.isixsigma.com/library/content/c011029a.asp. The author has had International participations at Quality Control Circle Conventions including ICQCC`99, at Manila, Philippines. Besides this, he has presented papers at the ICSQCC`97 & ICSQCC`2001. He has undergone various training programmes including Facilitator`s Skills training by QCI International, USA & Quality Circle Forum of India. He can be contacted at dheeraj_mehrotra@hotmail.com ISBN 8170083311
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Pages : 149
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