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Globalization, technological development, and expansion of international trade have created demand for sophisticated logistics infrastructure. It is in this context that this book examines how express delivery services enhance the global competitiveness of Indian industry. Based on primary survey of express delivery companies, their clients, employees, government officials, and other stakeholders, it assesses the contribution of this sector to economy, trade, and employment.
A key component of India’s logistics chain, this sector has witnessed a double-digit growth since the 1990s. Highlighting the growth potential of this sector and the opportunities and constraints that it faces, this book reflects how this sector can contribute to India’s increasingly important position and integration into the global economy. It offers policy recommendations to improve productivity and efficiency of this sector and the services sector as a whole.
ISBN - 9780198076391
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