Best Book Mart

SUBJECTS

ADV. SEARCH

Home > Subjects > Others

The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

	The Ownership Quotient: Putting The Service Profit Chain To Work For Unbeatable Competitive Advantage by James L. Heskett , Sasser W. Earl Jr. , Joe Wheeler
	Price : Rs 995.00
	Your Price : Rs 895.50

	Book Summary of The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business.isbn
	Pages : 225

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books by Same Author

10%

Managing in the Service Economy
by James L. Heskett

10%

The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
by James L. Heskett , Sasser W. Earl Jr. , Joe Wheeler

Books of Similar Interest

Living Pre- Rigvedic & Early Rigvedic Tradition Of Himalayas
by P. C. Kashyap

15%

Scams In India : From Ancient Times To 1992 Mega Bank Scam
by M. Halayya

Why I Assassinated mahatma gandhi
by Nathuram godse

10%

A Students Guide to Numerical Methods
by Ian H Hutchinson

10%

American Headway, Second Edition Level 3 Teacher Toolkit CD-ROM
by Liz and John Soars