Best Book Mart

SUBJECTS

ADV. SEARCH

Home > Subjects > Others

The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

	The Ownership Quotient: Putting The Service Profit Chain To Work For Unbeatable Competitive Advantage by James L. Heskett , Sasser W. Earl Jr. , Joe Wheeler
	Price : Rs 995.00
	Your Price : Rs 895.50

	Book Summary of The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business.isbn
	Pages : 225

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books by Same Author

10%

The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
by James L. Heskett , Sasser W. Earl Jr. , Joe Wheeler

10%

Managing in the Service Economy
by James L. Heskett

Books of Similar Interest

Indology and Ethnomusicology : Contours of the Indo-British Relatioaship
by Ashok Da. Ranade

15%

NANOSTRUCTURES
by Shchukin

20%

Selected Stories
by O`Hara, John

15%

Corporate Governance in India
by Arindam Das

10%

BASIC ELECTRICAL ELECTRONIC Engineering(mu`12)
by SINGH