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The Loyalty Effect: The Hidden Force Behind Growth, Profits, & Lasting Value
by Frederick F. Reichheld , Thomas Teal , Frederick F. Reicheld
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Book Summary of The Loyalty Effect: The Hidden Force Behind Growth, Profits, & Lasting Value
The "BusinessWeek" bestseller is now available in paperback with a new Preface by the author. In this new edition, Reichheld reveals the secrets of successful companies that base their business strategies on loyal relationships. isbn
9781578516872
Pages : 352
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