My Account
View Cart
Log-in
0
17 years of Excellence
SUBJECTS
ADV. SEARCH
Home
>
Subjects
>
Others
Effective Customer Service: Ten Steps For Technical Professions
by David L. Goetsch, Jaydeep Mukherjee ,Stanley Davis
Price :
Rs
379.00
Your Price :
Rs
310.78
18
Effective Customer Service highlights the need to orient the entire organization towards customer service. It focuses on understanding the way the customers derive value from the services and how to use this knowledge to develop processes to actually deliver unmatched customer service. It is written in a lucid manner which is appropriate for the practitioners who are grappling with implementation problems. The context is set in manufacturing, engineering and construction business, industries where there is not enough literature on customer service so far, making it a rare and valuable book.
ISBN - 9788131785928
Pages : 312
Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.
Check Delivery
Pls. enter your postal pincode.
Pls. enter valid Indian Postal Pincode.
Books by Same Author
18%
Effective Teamwork: Ten Steps for Technical Professions
by David L. Goetsch Dr. Shalini Kalia
18%
Effective Leadership
by David L. Goetsch Daisy Chauhan S.P. Chauhan
18%
Effective Customer Service: Ten Steps for Technical Professions
by David L. Goetsch, Jaydeep Mukherjee ,Stanley Davis
Books of Similar Interest
10%
An Autobiography of Mahatma Gandhi
by Mahatma Gandhi
18%
A Year To Enlightenment
by E. Raymond Rock
15%
Fundamentals Of Digital Signal Processing Using MATLAB
by Schilling
10%
Environmental Studies - Book 5 - CCE Edition
by Zainab H. Razavi Neha Sharma
22%
Remembering Partition (Box set)
by
Support
Email :
support [at] bestbookmart.com
Timing :
10:00 AM to 6:00 PM (Mon-Fri)
Quick Links
View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy
More Links
Our Subjects
Our Publishers
Powered By