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Service Management and Marketing Customer Management in Service Competition,3ed

	Service Management And Marketing Customer Management In Service Competition,3Ed by Gronroos
	Price : Rs 679.00
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	The book contains fully updated researches from the services marketing and relationship marketing field. It also includes new material on service recovery along with an in depth discussion of the basic ground rules and objectives of marketing. ISBN-- 9788126512874/ 8126512873

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