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Manager`s Guide To Service Management, 5/ed

	Manager`S Guide To Service Management, 5/Ed by Dugmore
	Price : Rs 4482.00
	Your Price : Rs 3809.70

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This publication has been developed as a result of demand from commercial and public sector organizations. It is aimed at managers and staff responsible for implementing, maintaining, improving or procuring service management. It enables managers to understand the best practices, objectives, benefits and possible problems of service management. It recognizes that services and service management are essential to helping organizations generate revenue or be cost-effective. ISBN 9780580427640

Pages : 148

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