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	Total Quality Management by K. Shridhara Bhat
	Price : Rs 525.00
	Your Price : Rs 456.75

The progress, prosperity and economic health of any business organisation are controlled and decided by the quality of goods and services flowing out of the organisation. Nowadays, Indian manufactures and service providers are no more in a protective environment from domestic and international competitors and are facing increasing global competition which they have to meet and beat successfully for their very survival and growth.

In this context, the role of quality and that of total quality management is undoubtedly crucial. Students of management programs need to develop basic appreciation of quality concepts and learn tools and techniques of total quality management to equip themselves for facing the challenges of 21st century while they take up managerial jobs after graduating in management studies.

Salient Features

Latest developments in "Total Quality Management" have been included.
Boxes, Exhibits, Figures and Charts illustrate the concepts.
Chapter summary provides points to be remembered.
Discussion questions help the students to expand their thinking.
Quality snapshots provide accounts of industry applications of TQM concepts and techniques.
Cases are designed to help students apply the concepts to understand more comprehensive situations.ISBN - 9789350248744

Pages : 758