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Designing Feedback
by Carl G Thor
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The person who most needs the information from a performance Information measurement system is the person doing the work. Prompt or even real-time feedback to a water can result in an immediate modification in the manner of working that can lead to better results. Ironically, in practice, the line worker is often the last to receive such information. Carl g. Thor Performance measures are used every day in the common language of commerce and organizations. Scorecards, charts, and matrices rating performance of an individual, group, or organization as whole are standard tools in modern companies. In balancing the needs of all the players in such endeavors, the careful design of this feedback is vital if to have any credibility and usefulness in the workplace. This book addresses issues of feedback such as and frequency.
ISBN 9788176496599
Pages : 100
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