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More Effective Communication: A Manual For Professionals
by J.V.Vilanilam
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The author provides the rules and practices that generate the skill to make a good writer. Practical guidelines on written communication such as writing of reports, memos, agenda, and minutes, and some expertise on external correspondence add to the utility of the book. Oral communications such as public speaking and group dynamics, and a chapter on information technology in professional communications ensure that your skills are truly updated. ISBN 0761993649
Pages : 240
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